Effective Date: 05/01/2026
1. Our Commitment to Your Privacy
AisleRx is committed to protecting the privacy and security of your health information. This Notice describes how your medical information may be used and disclosed, and how you can access that information.
We handle your information in accordance with the Health Insurance Portability and Accountability Act (HIPAA).
2. What Information We Collect
We may collect the following types of Protected Health Information (PHI):
- Personal details (name, date of birth, contact information)
- Medical information (symptoms, medical history, allergies)
- Consultation and treatment details
- Prescription information
- Payment-related information (processed securely via third-party providers)
3. How We Use Your Information
We use your information for the following purposes:
Treatment
To provide healthcare services, including:
- Reviewing your intake
- Making clinical decisions
- Issuing prescriptions
Payment
To process payments for services rendered, including authorization and capture of consultation fees.
Healthcare Operations
To support:
- Platform functionality
- Quality improvement
- Internal analytics and reporting
4. How We Share Your Information
We may share your information with:
- Licensed healthcare providers for treatment decisions
- Pharmacies to fulfill prescriptions
- Service providers (e.g., payment processors, hosting providers) who support our operations
- Regulatory authorities when required by law
All third parties are required to safeguard your information.
5. Your Rights Under HIPAA
You have the right to:
- Access your health information
- Request corrections to your records
- Request restrictions on how your information is used
- Request confidential communications
- Receive an accounting of disclosures
- File a complaint if you believe your rights have been violated
6. How We Protect Your Information
We use administrative, technical, and physical safeguards to protect your information, including:
- Secure data transmission (encryption)
- Access controls and authentication
- Monitoring and auditing systems
7. Limitations of This Service
- AisleRx is not intended for emergency medical care
- In case of emergency, call 911 or visit the nearest emergency room
8. Changes to This Notice
We may update this Notice from time to time. The updated version will be posted on our website with a revised effective date.
9. Contact Information
If you have questions about this Notice or your privacy rights, please contact us:
- Email: support@aislerx.net
- Phone: (518) 396-8765
- Address: 243 Willis Avenue , Rexford , NY , 12148
10. Filing a Complaint
If you believe your privacy rights have been violated, you may file a complaint with us or with the U.S. Department of Health and Human Services (HHS). Filing a complaint will not affect your care.